Linear has been a pleasure to use on the teams I’ve worked on that have opted for it, as well as a no-brainer for collaborative personal projects. It integrates into a plethora of software including Zendesk, Intercom, Figma, GitHub, GitLab, Zapier, and gives you full-access to built custom integrations using their GraphQL interface. It cuts out the unnecessary bureaucracy and leaves engineers with a ticket management experience that integrates very well into their day-to-day thanks to its desktop application, theme customizability, command palette, offline functionality, and speed. Rather than a slow, loose, unintuitive ticket management experience, Linear provides a highly fast and intuitive UI with realtime changes wrapped in a beautifully crafted, opinionated platform built with software developers in mind. Linear is the perfect antithesis of Jira. This means every time I open it, I get flash-banged. I am a very download-happy person when it comes to trying out new software, and Jira’s user interface has to be the least intuitive, worst-design piece of garbage I have ever had the displeasure of laying my eyes on.įor software with origins in software development, it baffles me that Jira doesn’t support dark-mode. User experience & user interface design is a very specialized and developed topic in 2022, I’d even consider it a science at this point, and Atlassian has managed to do it so poorly I simply cannot even fathom what is going on behind the scenes.
I often find myself in navigation loops, find myself making dead-clicks, or having to click buttons that are not buttons to get where I need to go. Jira is riddled with what are quite frankly some of the worst design oversights I have seen in any piece of “enterprise ready” software in my life.ĭare you accidentally hit the wrong key while crafting a lengthy, yet beautifully written text: it shall be sent to the nether never to see again, not a warning in sight.
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